Frequently Asked Questions
Q.- What is the smallest tow vehicle that I can use to tow the HEO T3 Overland Trailer?
A- The standard HEO T3 Overland Trailer is very lightweight, tipping the scales at only 600 pounds empty with a GVWR of 2200 pounds. The HEO T3 Overland Trailer can be towed with a vehicle tow rating of 2500 pounds.
Q- What is the smallest tow vehicle that I can use to tow the HEO T4 Overland Trailer?
A- The standard HEO T4 Overland Trailer is lightweight, tipping the scales at only 1100 pounds empty with a GVWR of 2200 pounds. The HEO T4 Overland Trailer can be towed with a vehicle tow rating of 2500 pounds.
Q- What type of hitch do I need?
A- A class 3, 4 or 5 receiver will work if using a 2″ ball coupler. If using the standard Lock N Roll 3 axis off road coupler, the HEO T3 Overland Trailers is equipped with the entire coupler and your tow vehicle must be equipped with at least a Class 3 receiver.
Q- What is the construction material of your campers?
A- The frame and skeleton is constructed of 6063-T6 tubular aluminum that is completely Mig welded. The exterior is covered with ACM, aluminum composite material, which consists of 2 sheets of aluminum continuously bound to a polyethylene core. ACM is known for its flexibility, durability, strength and lightweight. The interior is clad in aluminum tread plate. This means that your HEO T3 or the T4 Overland Trailer will never rust or rot. This also means you will be optimizing your fuel mileage while towing any HEO Overland Trailer camper.
Q- Why do you build your Overland Trailers out of aluminum?
A – When fabricated correctly, an aluminum trailer is extremely strong and lightweight. Building from aluminum gives you the best of both worlds, strength and light weight.
Q- What kind of suspension is used on the HEO T3 or the T4 Overland Trailers?
A- We use the Rockwell American Equalizer Torsion Axle as standard equipment on both models. This is a 3500 pound axle de-rated to 2200 pounds, and has 3500 pound spindles. This proven design allows the suspension to react to the trail independently and there are far less parts to wear out and give you maximum ground clearance versus the leaf spring suspension. On the HEO T3, you can also upgrade to the Timbren axle-less off road suspension. It allows for an incredibly smooth and quiet ride. A secondary spring acts as a re-bound spring. This means there is always tension on the suspension, eliminating rattles and bounce. It also offers a true independent suspension and creates plenty of ground clearance for the trails. The Timbren axle-less suspension was the winner of the 2011 SEMA Best New Off Road Product of the Year.
Q- Can I put larger tires and wheels on my HEO T3 Overland Trailer?
A- Yes, but we will be required to put wider fenders and a longer tongue jack on the trailer at an additional cost.
Q- What type of trailer plug do I need to hook up to a HEO T3 or T4 Overland Trailer?
A- We use a flat 4 electrical trailer plug on our HEO T3 or T4 Overland Trailer.
Q- Can I get trailer brakes on the HEO T3 or T4 Overland Trailer?
A- Yes. Trailer brakes can be installed on the HEO T3 or T4 Overland Trailer as an option. This option will have a breakaway switch, round 7 blade electrical connector, and must be ordered prior to the build. Your tow vehicle must be equipped with a compatible round 7 blade electrical connector.
Q- What size HEO trailer will I need?
A – The HEO T3 is suitable for 1 – 2 adults. Adding the optional ShadowAwn with Awning room, an additional sleeping area can be created for up to an additional 2 adults. The mattress size in the T3 tent is 56″ wide and 96″ long.
The HEO T4 is suitable for up to 3 adults. The main tent mattress is Queen size, and with the Annex deployed, which is about 10′ by 10′, additional adults can sleep inside Annex.
Q- What is the set up time for the HEO T3?
A- The HEO T3 can be fully set-up in less than 5 minutes.
Q- What is the set up time for the HEO T4 with the NEW Hard Shell bi-Fold Tent?
A- The HEO T4 can be fully set-up in less than 5 minutes.
Q- I already own a Roof Top Tent. Can we buy just the trailer?
A – Yes, contact us at Jeff@heoutfitters.com with your requirements.
Q- Can I get the HEO T3 with the NEW HEO Bi-Fold Hard Shell Tent?
A – Yes, for an additional cost of $2500.
Q- Can I get the HEO T3 with the NEW HEO Bi-Fold Hard Shell Tent and the telescoping awning?
A – No, the NEW HEO Bi-Fold Hard Shell Tent will interfere with the telescoping mount and awning.
Q- Can I order a HEO T5 ?
A – If you already own a trailer tent, we can manufacture a T5 trailerto fit the tent that you own, but we no longer offer the HEO T5 with our brand tents.
Q- Do you offer a rear hitch receiver on the T Series Trailers?
A- Due to the light tongue weight, we do not offer rear hitch receivers for safety reasons.
Q- Do you offer a warranty on the Overland Trailers?
A- Yes, we offer a 1- year limited warranty. This limited warranty covers any defects in material or workmanship under normal use during the warranty period. This limited warranty does not cover any problem caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship. Any alterations to the trailer after delivery or pick up voids the warranty. The warranty is transferrable within the warranty period.
Q- Where are the HEO Overland Trailers Built?
A- All our trailers are built in the USA! The are manufactured in Cosby, TN.
Q – OK, I’m ready to order My HEO Overland Trailer, what’s next?
A – On the Trailers Pages, open the pdf Build Sheet for the HEO T3 or T4 Overland Trailer, fill this out and email it to us at firstname.lastname@example.org.
Q – Is shipping the trailer to me an option?
A – You are welcome to pick up your trailer at our factory in Cosby, Tn and we also have shipping available. Please contact us for quotes.
Q – Do you offer financing?
A- Yes. We offer financing through Rock Solid Funding. Click on the link on Trailer page for information.
Q – Am I responsible for paying the Title, Tax and Registration fees?
A- Yes. We will provide a Certificate of Origin and Bill of Sale to obtain a Title from your local DMV from your home state.